Privacy Policy
The Ancient Order of Foresters Friendly Society Limited ("we" / "the Society") are registered under the Data Protection Act 1998 ("the Act"). In accordance with the Act, we are committed to protecting and respecting your privacy and to manage and use any personal information that you provide to us in accordance with the Act.
This policy together with our Terms of Use (as set out at www.forestersfriendlysociety.co.uk) sets out the basis on which any personal data we collect from you, or that you provide to us, will be used by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
We may revise our Data Protection & Privacy Policy at any time by amending this page. Please make sure you check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or noticed published elsewhere on our Website.
For the purpose of the Act, the data controller is "The Ancient Order of Foresters Friendly Society Limited" of Foresters House, 29-33 Shirley Road, Southampton, SO15 3EW.
Our nominated representative for the purpose of the Act is Richard Dickinson.
Your Information
How We Use It
To provide you with the services requested by you and to process your registration as a member of the Society, we need to know various personal information including your name, postal address, e-mail address and telephone number. Depending on the product that we are providing to you, we also need to know other information, such as financial information and/or information regarding your health.
The relevant information is then used by us, our agents and sub-contractors for the following purposes:
- To provide you with statements of your account as required, and to communicate with you on any matter relating to the provision of any service to you.
- To provide you with information, products or services that you request from us or which we feel may be of interest to you, where you have consented to be contacted for such purposes.
- We may use your data, or permit selected third parties to use your data, to provide you with information about goods and services which we think may be of interest to you.
- To allow you to participate in interactive features of our service, when you choose to do so [if applicable]
- We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to indentify any individual.
If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please send an email to mail@forestersfriendlysociety.co.uk.
Sensitive Personal Data
Sensitive personal data is information about your racial or ethnic origin, political opinions, religious or similar beliefs, trade union membership, physical or metal health or condition or sexual life, or about the commission of or proceedings for any offence committed or alleged to have been committed by you, the disposal of such proceedings or the sentence of any court in such proceedings. We will not disclose your sensitive personal data unless:
- we have received express permission from you;
- it is a matter of life or death; or
- one of the other conditions set out in Schedule 3 to the Act is present
Disclosure of your Information
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in Section 736 of the UK Companies Act 1985 [if applicable].
We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use; or to protect the rights, property or safety of the Society, our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
From time to time we may provide your personal information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services that we provide. We, or our agents and sub-contractors, may contact you to ask for your feedback and comments on our services. If you do not wish us to disclose your information in this way, please send an email to mail@forestersfriendlysociety.co.uk.
Cookies
A cookie is a small piece of data that a website stores on your computer's hard drive following a visit to the website.
The cookie contains information about you collected when you visited the website, for example, which pages you visited and which products and services you expressed an interest in. The next time you visit the site, it will use the cookie to identify that you have visited before.
We will use cookies to ascertain and remember your preferences for different types of information following a visit to our website and for traffic analysis such as tracking the search engine used, the search query and the pages visited. We will then process the information to try and enhance your experience when using the site. For example, it may enable us to avoid showing you information or screens which you have already seen or to offer you information which we think you may be interested in, based on your previous visits to the site.
We currently use cookies to evaluate the effectiveness of our advertising, for aggregated visitor data and promotions on third party websites.
The cookie information does not include personal data such as name, age, phone number, e-mail address or mailing address. The data collected serves only to update aggregate counts allowing us to monitor traffic on our site.
Most browsers are initially set up to accept cookies. If you do not wish us to place cookies on your computer's hard drive it is possible to adjust your browser settings to turn the cookies off. This may affect your ability to access some parts of this Website.
For more information visit www.aboutcookies.org.
Confidentiality
Our internal procedures cover the storage, access and disclosure of your information. All information you provide to us is stored on our secure servers. We endeavour to abide by the principles of the Data Protection Act by ensuring that we do not hold any information that we do not need and for any longer than necessary. Any payment transactions will be encrypted [using SSL technology / specify security measures undertaken]. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
Once we have received your personal information, we will use specific procedures and security features to try and prevent unauthorised access.
Your Rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before quoting your data) if we intend to use your data for such purposes, or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at mail@forestersfriendlysociety.co.uk
Linking to Third Party Websites
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that We do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to Information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
If you wish to make a subject access request under the Data Protection Act, relating to the information held about you by The Ancient Order of Foresters Friendly Society Limited, please write to The Compliance Oversight Manager, 29-33 Shirley Road, Southampton, Hampshire, SO15 3EW.
Further information about the Data Protection Act.
How to Contact Us
Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to Foresters Friendly Society, Foresters House, 29 - 33 Shirley Road, Southampton SO15 3EW or mail@forestersfriendlysociety.co.uk.
