Terms of Use
Please read these terms of use carefully before you start to use our Website www.forestersfriendlysociety.co.uk ('Website'), whether you are a guest or a registered user.
If you do not agree to these Terms of Use, please refrain from using our Website: Continuing to use our Website indicates that you accept these terms of use and that you agree to abide by them.
We may revise our Terms of Use at any time by amending this page. Please make sure you check this page from time to time to take notice of any changes made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our Website.
Foresters Friendly Society
The Ancient Order of Foresters Friendly Society Limited is registered in England and Wales.
Registered Office:
Foresters House
29-33 Shirley Road,
Southampton
SO15 3EW
The Ancient Order of Foresters Friendly Society Limited is authorised and regulated by the Financial Services Authority. FSA Registration No. 110029.
Our statutory disclosure can be checked on the FSA's Register by visiting the FSA's website, or by contacting the FSA on 0300 500 5000.
The Society is an incorporated branch society registered in the United Kingdom. Incorporated friendly society No. 511F.
General
The pages on this site are only directed at United Kingdom residents, and comply with appropriate UK legislation and regulation.
If you are accessing this outside the UK, the Ancient Order of Foresters Friendly Society Limited may only provide our financial products and services to permanent residents of the United Kingdom.
Copyright, Trademark and Website Content
You acknowledge and accept that all copyright, trademarks and all other intellectual property rights in all material or content provided as part of the Website belong to The Ancient Order of Foresters Friendly Society Limited. You may download material from this Website for your own use and to complete applications for our products only. No right, title or interest in any downloaded material is transferred to you by such downloading.
Any other use of the material and content of the Website is strictly prohibited and you agree not to copy, reproduce, transmit, download, frame, publish, display, distribute, commercially exploit or create derivative works of such material except with our prior written consent.
Reasonable steps have been taken to protect the Website by the use of anti-virus software but we make no representation that the Website will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the Website or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy or reliability of the materials. We will not be liable to you for any loss of content or material uploaded or transmitted through the Website.
Accuracy of Information
Whilst we take all reasonable steps to ensure that the information contained within these pages is accurate and up-to-date, no liability can be accepted for any errors or omissions.
Validity of Information
If you are in any doubt as to the validity of information made available within these pages, or if you wish to rely on this information, then it may be in your best interest to seek verification by contacting us. Should you have any doubt as to the suitability of any products offered by us, you should contact a financial adviser.
Our Liability
The material displayed on the Website is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we The Ancient Order of Foresters Friendly Society Limited together with other members of our group of companies and third parties connected to us hereby expressly exclude:
- All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
- Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with the Website or in connection with the use, inability to use, or results of the use of the Website, any websites linked to it and any materials posted on it, including, without limitation any liability for loss of income or revenue; loss of business; loss of profits or contracts; loss of anticipated savings; loss of data; loss of goodwill; wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor our liability to you under the Financial Services and Markets Act 2000, nor any other liability which cannot be excluded or limited under applicable law.
Privacy & Data Protection
Please refer to our separate Privacy Policy.
Complaints
In the unlikely event that you wish to complain please contact:
Foresters House
29/33 Shirley Road
Southampton
SO15 3EW
Tel: 0845 683 8412
Email: complaints@forestersfriendlysociety.co.uk
Financial Ombudsman Service's Scheme
We are a member of the Financial Ombudsman Service's Scheme.
Their address is:
Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
London
E14 9SR
Tel: 0207 964 1000
Email: complaint.info@financial-ombudsman.org.uk
Copies of the leaflet, "Your complaint and the Ombudsman" are available on request.
Financial Services Compensation Scheme
We participate in the Financial Services Compensation Scheme run by the Financial Services Authority. Copies of the leaflet, "The Financial Services Compensation Scheme" are available on request.
The Ancient Order of Foresters Friendly Society Limited
29-33 Shirley Road,
Southampton,
Hampshire,
SO15 3EW.
Tel: (023) 8022 9655
Fax: (023) 8022 9657
Email: mail@forestersfriendysociety.co.uk
Or you can contact the Financial Services Compensation Scheme at www.fscs.org.uk.
Financial Services Compensation Scheme
7th Floor Lloyds Chambers
Portsoken Street
London E1 8BN
Tel: (0207) 892 7300
Foresters Friendly Society - FSA Complaints Statistics (as of December 2009)
Complaints Received 26
Complaints Rejected 19
Complaints Accepted 7
Average amount of time taken by Foresters Friendly Society working on complaints - less than 4 weeks.
Jurisdiction and Applicable Law
The English courts will have jurisdiction over any claim arising from, or related to, a visit to our Website although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These terms of use are governed by English law.