The Ancient Order of Foresters Friendly Society Limited ("we",
"us", "the Society") is registered under the Data Protection
Act 1998 ("the Act"). In accordance with the Act, we are
committed to protecting and respecting your privacy and to manage
and use any personal information that you provide to us in
accordance with the Act.
sets out the basis on which any personal data we collect from you,
or that you provide to us, will be used by us. Please read
the following carefully to understand our views and practices
regarding your personal data and how we will treat it.
time. Please make sure you check this page from time to time to
take notice of any changes we made, as they are binding on you.
superseded by provisions or notices published elsewhere on our
For the purpose of the Act, the data controller is "The Ancient
Order of Foresters Friendly Society Limited" of Foresters House,
29-33 Shirley Road, Southampton, SO15 3EW.
Our nominated representative for the purpose of the Act is Jo
How We Use It
To provide you with the services requested by you and to process
your registration as a member of the Society, we need to know
various personal information including your name, postal address,
e-mail address and telephone number. Depending on the product
that we are providing to you, we also need to know other
information, such as financial information and/or information
regarding your health.
The relevant information is then used by us, our agents and
sub-contractors for the following purposes:
- To provide you with statements of your account as required, and
to communicate with you on any matter relating to the provision of
any service to you.
- To provide you with information, products or services that you
request from us or which we feel may be of interest to you, where
you have consented to be contacted for such purposes.
- We may use your data, or permit selected third parties to use
your data, to provide you with information about goods and services
which we think may be of interest to you.
- To allow you to participate in interactive features of our
service, when you choose to do so [if applicable]
- We may also use aggregate information and statistics for the
purposes of monitoring website usage in order to help us develop
the website and our services and may provide such aggregate
information to third parties. These statistics will not
include information that can be used to indentify any
If you do not want us to use your data in this way, or to pass
your details on to third parties for marketing purposes, please
send an email to firstname.lastname@example.org.
Sensitive Personal Data
Sensitive personal data is information about your racial or
ethnic origin, political opinions, religious or similar beliefs,
trade union membership, physical or metal health or condition or
sexual orientation, or about the commission of or proceedings for
any offence committed or alleged to have been committed by you, the
disposal of such proceedings or the sentence of any court in such
Disclosure of your Information
We may disclose your personal information to third parties if we
are under a duty to disclose or share your personal data in order
to comply with any legal obligation, or in order to enforce or
safety of the Society, our customers or others. This includes
exchanging information with other companies and organisations for
the purposes of fraud protection and credit risk reduction.
We will not disclose your data to third parties unless:
- in connection with criminal justice, taxation or regulatory
- that is required to be made public;
- where disclosure is required by law or is necessary for legal
- to provide a confidential reference.
From time to time we may provide your personal information to
our customer service agencies for research and analysis purposes so
that we can monitor and improve the services that we provide.
We, or our agents and sub-contractors, may contact you to ask
for your feedback and comments on our services. If you do not wish
us to disclose your information in this way, please send an email
Our internal procedures cover the storage, access and disclosure
of your information. All information you provide to us is
stored on our secure servers. We endeavour to abide by the
principles of the Data Protection Act by ensuring that we do not
hold any information that we do not need and for any longer than
necessary. Any payment transactions will be. Unfortunately, the
transmission of information via the internet is not completely
secure. Although we will do our best to protect your personal
data, we cannot guarantee the security of your data transmitted to
our site; any transmission is at your own risk.
Once we have received your personal information, we will use
specific procedures and security features to try and prevent
You have the right to ask us not to process your personal data
for marketing purposes. You can exercise your right to prevent such
processing by checking certain boxes on the forms we use to collect
your data. You can also exercise the right at any time by
contacting us at email@example.com.
Linking to Third Party Websites
Our site may, from time to time, contain links to and from the
websites of our partner networks, advertisers and affiliates.
If you follow a link to or from any of these websites, please
note that these websites have their own privacy policies and that
We do not accept any responsibility or liability for these
policies. Please check these policies before you submit any
personal data to these websites.
Access to Information
The Act gives you the right to access information held about
you. Your right of access can be exercised in accordance with the
Act. Any access request may be subject to a fee of £10 to meet our
costs in providing you with details of the information we hold
If you wish to make a subject access request under the Data
Protection Act, relating to the information held about you by The
Ancient Order of Foresters Friendly Society Limited, please write
to The Compliance Manager, 29-33 Shirley Road, Southampton,
Hampshire, SO15 3EW.
Further information about the Data Protection
What are they?
A 'cookie' is a small piece of data that a website stores on
your computer following a visit to the website. A cookie
itself does not contain or collect personal data such as name, age,
phone number, e-mail address or mailing address.
Some cookies are deleted when you close your browser. These are
known as session cookies. Others remain on your device until
they expire or you delete them from your cache. These are known
as persistent cookies and enable us to remember things
about you as a returning visitor.
Further guidance on what cookies are, how to control or delete
them can be found at www.aboutcookies.org.
The following cookies are used on our website:
- Functional Cookies
These cookies are used in the normal operation of our
website (www.forestersfriendlysociety.co.uk), online applications
(https://forms.forestersfriendlysociety.co.uk) and IFA portal
- Provide interactive services requested such as submitting
applications online or logging into our IFA portal.
- Ascertain and remember your preferences for different types of
information following a visit to our website
The cookies are held temporarily and
are deleted when the web browser is closed.
- Analytics Cookies
We use Google Analytics to collect information about how
visitors use our site. The cookies collect information anonymously,
including the number of visitors to the site, where visitors have
come to the site from and the pages they have visited. We use this
information to help us understand how people use our website and to
ultimately make our website more relevant to you and give you a
better online experience.
For example, a cookie might show us that a lot of people give up
on the same step of our online applications, so we can use this
information to try to make this step easier to use.
can find here: http://www.google.com/intl/en/policies/
- Re-marketing Cookies
We use Google remarketing to deliver adverts more
relevant to you and your interests. These cookies are written by
Google for the purpose of showing advertisements to users who have
previously visited our site as they browse other websites on the
internet. The cookies also limit the number of times you see an
advert as well as help us to measure the effectiveness of the
advertising campaign. They are only placed on our site by
Further information on Google Remarketing can be found here: http://www.google.com/ads/innovations/remarketing.html
- Third Party Cookies
Our third party marketing partners may set cookies before
you reach our site. If you wish to prevent this type of cookie
(sometimes known as a 'third party' or 'analytical' cookie), you
may do so through your device's browser security settings.
These cookies help us to manage our marketing relationships and to
evaluate the effectiveness of our advertising and promotions on
third party websites.
You'll sometimes see our advertising or special offers on other
websites and the cookies provided by the other website or
advertising network can tell us how effective this is. For example,
if you click on one of our advertisements, the website owner might
use a cookie to tell us that you came from their site.
Please check the privacy and cookie policies of these third party
websites if you have any concerns or questions, Foresters Friendly
Society has no access to read or write these cookies.
How do I turn cookies off?
Most browsers are initially set up to accept cookies, however if
you do not wish us to place cookies on your computer it is possible
to adjust your browser settings to turn the cookies off, or to
delete cookies once you have visited our website. This may
affect your ability to access some parts of this Website.
To change your browser cookie settings these options are usually
found in the 'options' or 'preferences' menu of your browser.
The following links provide further information on these
settings for the browsers shown, or you can use the 'Help' option
in your browser for more details
settings in Internet Explorer
Cookie settings in
Cookie settings in
Cookie settings in
If you are primarily concerned about third party cookies
generated by advertisers, you can find further information on the
Online Choices site.
How to Contact Us
are welcomed and should be addressed to Foresters Friendly Society,
Foresters House, 29 - 33 Shirley Road, Southampton SO15 3EW or firstname.lastname@example.org.