Contact

General enquiries

Office hours

Lines are open between 9am – 5pm, Monday to Friday, excluding Bank Holidays.

Calls may be recorded for training purposes.

New plan enquiries

0800 988 2418
memberservices@forestersfriendlysociety.co.uk

Postal enquiries

Postal enquiries should be addressed to:

Foresters Friendly Society
Foresters House
29/33 Shirley Road
Southampton
SO15 3EW

Existing members

If you have any questions about your membership take a look at our Member FAQs page.

Topping up an existing plan

To top up an existing plan by phone call 0800 101 8311

Or to make a top up by debit card online visit the following pages:
Junior ISA top ups
Lifetime ISA top ups
Stocks & Shares ISA top ups
Child Trust Fund top ups

Payment enquiries

For queries regarding changes to Direct Debits, bank details and missed payments:
0800 101 8314
contributions@forestersfriendlysociety.co.uk

Claims

For all claims enquiries
0800 101 8312
claims@forestersfriendlysociety.co.uk

Court helpdesk

0800 101 8310
cheg@forestersfriendlysociety.co.uk

Account enquiries

For all invoice-related enquiries
accountsdept@forestersfriendlysociety.co.uk

Group

For all Group Scheme Policy Benefits Enquiries
023 8021 6875
group@forestersfriendlysociety.co.uk

Customer complaints

For customers wishing to make a complaint
0800 101 8313
complaints@forestersfriendlysociety.co.uk

Write to:
Complaints
Foresters Friendly Society
Foresters House
29/33 Shirley Road
Southampton
SO15 3EW

You can find out more about our Customer complaints process here