If you need any additional support
simply let us know
Our members are at the heart of everything we do and we know we all face vulnerable circumstances at different points in our lives. That’s why our teams receive training to help ensure that we treat customers with a vulnerability fairly whilst understanding and responding to your needs.
If you’re a member of the Society and would like to notify us of any additional support you require, please let us know by using the form below, or calling us on 0800 988 2418.